Data protection

Luke bd Privacy Policy — Our Commitment to Protecting Your Data

Luke bd takes your privacy seriously. We're fully transparent about what data we collect, how we use it, and how we keep it secure — all outlined right here.

Last Updated: January 2026

1 Introduction & Scope

Luke bd's Privacy Policy governs how your personal information is handled when you use our website and mobile app. We always respect your privacy and are committed to keeping your personal data secure.

This Privacy Policy applies to all services and products offered by luke bd. By using our platform, you agree to the terms of this policy. If you do not agree, please refrain from using our services.

Important: luke bd never sells your personal information to third parties. Your data is used solely to improve our services and enhance your experience.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. We are always committed to protecting the privacy of our users.

2 What Information We Collect

Luke bd only collects information that is truly necessary. Below is a detailed breakdown of the types of data we collect:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Phone number, email address Account Registration & Communication
Financial Information Mobile banking number, transaction history Payment processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage data Betting history, login times, preferred games Service Improvement
luke bd only collects information that is genuinely required to provide our services. We never ask for personal data that isn't necessary.

3 Purpose of Data Use

Luke bd has clear and transparent reasons for collecting your data. We never use it for anything beyond those stated purposes.

  • To create, verify, and manage your account.
  • To process deposits, handle bets, and pay out winnings.
  • To prevent fraud, account hacking, and other illegal activities.
  • To send you personalized offers and bonuses based on your preferences and playing habits.
  • To improve customer service and resolve issues faster.
  • To meet legal obligations and satisfy the requirements of regulatory authorities.
  • To improve the overall performance and security of the platform.

Luke bd does not share your information with marketing or advertising companies. Enjoy our services without any concern about your privacy being compromised.

4 Data Sharing Policy

Luke bd takes your privacy seriously and is very cautious about sharing your information with third parties. We only share your data in the specific circumstances outlined below:

  • Payment provider: Limited information is shared with trusted mobile banking services solely to process transactions.
  • Legal Obligations: Information may be disclosed to law enforcement when required by a court order or government investigation.
  • Security Partners: Limited data may be shared with specialized security agencies for fraud prevention purposes.
  • Business Successor: In the event of a change in ownership of luke bd, the new owner will be bound by the same Privacy Policy.
Our Commitment: luke bd never sells, rents, or shares your data with any advertising company. Your data is a trust we take seriously.

5 Cookies & Tracking Technologies

The luke bd website and app use cookies and similar technologies to enhance your browsing experience and maintain service quality.

Cookie Type Purpose Period
Essential Cookies Maintaining login sessions, security tokens Deleted when the session ends
Functional cookies Remembering language preferences and region settings 1 Year
Analytics Cookies Collecting site usage statistics 6 months

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Retention Period

Luke bd does not retain data beyond what is needed. Each category of information has a defined retention period:

  • Account Information: Retained for up to 5 years after account closure for legal compliance.
  • Transaction records: Retained for a minimum of 7 years in accordance with financial regulations.
  • Communication history: Up to 2 years after your last interaction with us.
  • Technical Logs: Up to 1 year for security purposes.
Once the designated retention period expires, your data is permanently and securely deleted. We do not hold on to data longer than necessary.

7 Data Protection Measures

Luke bd employs industry-standard technical and organizational measures to safeguard your privacy. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication: OTP verification is active when accessing your account.
  • Firewall and anti-fraud systems: Suspicious activity is automatically detected and blocked.
  • Regular Security Audits: Third-party experts regularly review our systems.
  • Restricted access: Only authorized personnel have access to personal data.
  • Data Masking: Sensitive data is masked even within internal systems.

In the event of a data breach, luke bd will notify affected users within 72 hours and take prompt corrective action.

8 Your Rights

Under luke bd's Privacy Policy, you have the following rights over your personal data:

Right to Access

You may submit a request to find out what information we hold about you.

Right to Correct Your Data

You can request corrections to any inaccurate or outdated information at any time.

Right to Delete Your Data

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You can request that we limit how your information is used for specific purposes.

Right to Data Portability

You may request an export of your data in a standard, portable format.

Right to Object

You may opt out of marketing communications or object to certain types of data processing.

To exercise any of your rights support@lukebd.app. We are required to respond to your request within 30 days.

9 Children's Privacy

Luke bd strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age is verified at registration, and any false information provided will result in account termination.
  • If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately.
  • If you have any concerns, parents can reach us at support@lukebd.app.

Parents and guardians are encouraged to stay vigilant about their children's online activity. luke bd is committed to responsible gaming and child protection.

10 Policy Updates & Contact

Luke bd periodically reviews and updates this Privacy Policy as needed. You will be notified of any significant changes via email or in-app notification.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy. The "Last Updated" date at the top of the page will reflect any such changes.

Contact us:
Email: support@lukebd.app
Live Chat: Available 24/7 on the luke bd app or website

How luke bd Protects Your Privacy

It's not just words — your data protection is built into our technology and policies.

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End-to-End Encryption

All your data is protected with 256-bit SSL encryption. Every piece of information — from your account to your payments — is transmitted through secure channels.

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We Don't Sell Your Data

Luke bd never sells or rents your personal data to third parties. Your data is used solely to serve you.

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Automated Protection

Our anti-fraud system runs 24/7. Any suspicious activity is detected and blocked in real time.

Transparent Policies

There are no hidden clauses in luke bd's Privacy Policy. We communicate everything in plain language so you can make informed decisions.

Fast request processing

Requests to correct, delete, or export your data are guaranteed to be resolved within 30 days.

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Two-Factor Authentication

OTP-based two-factor authentication is enabled to prevent unauthorized access to your account.

Play safe — your information is secure with luke bd

Now that you're familiar with our Privacy Policy, go ahead and open an account with confidence. Your personal information is always safe and secure at luke bd.

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